SongWish – AI Song Gift Maker
Privacy Policy

1. Introduction

This Privacy Policy explains how SongWish – AI Song Gift Maker (“App”, “we”, “our”, “us”) collects, uses, and protects personal data when users (“you”) access or use the App. By using the App, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We collect the following types of data to provide and improve the App’s features:

2.1. Information You Provide

• Text prompts, lyrics, or messages entered to generate AI songs.
• Contact information and any details you provide when you reach out to our support team.
• User-generated content such as playlists, saved songs, and shared items.

2.2. Automatically Collected Information

• Device information (model, operating system version, language, region).
• App usage data (session length, screens visited, feature interactions).
• Diagnostic data (crash logs, performance and error reports).
• Non-personal technical identifiers used for analytics and security.

2.3. Payment & Subscription Information

• Purchase history, subscription tier, and renewal status (processed by the Apple App Store or Google Play Store).
• We do not collect or store your full payment card details. These are handled by the respective app stores.

3. How We Use Your Information

We use collected data to:

• Generate personalized AI songs and audio content based on your text inputs.
• Operate, maintain, and improve the App’s features and overall user experience.
• Analyze performance, fix bugs, and enhance stability and security.
• Provide customer support and respond to your questions or requests.
• Manage your account, subscriptions, credits, and in-app purchases.
• Comply with legal obligations and prevent misuse, fraud, or abuse of the App.

We do not use your personal data to train our AI models.

4. How We Share Your Data

We may share your information only in the following situations:

• Service Providers: With third-party vendors that provide analytics, crash reporting, hosting, and other technical services necessary to operate the App.
• App Store Partners: With the Apple App Store and Google Play Store for purposes of processing payments, managing subscriptions, and handling refunds.
• Legal Requirements: When required by law, regulation, or legal process, or to protect our rights, users, or the public.

We do not sell or rent your personal information to third parties.

5. Data Storage & Security

We implement industry-standard technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights & Choices

Depending on your jurisdiction, you may have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal data, subject to applicable legal obligations.
• Object to or restrict certain processing activities where permitted by law.
• Withdraw consent where processing is based on your consent.

To exercise your rights, please contact us at support@songwish.app. We may need to verify your identity before fulfilling your request.

7. Children’s Privacy

The App is not intended for children under 13 years of age, and we do not knowingly collect personal data from children. If you believe that a child has provided us with personal information, please contact us and we will promptly delete such data.

8. Third-Party Links

The App may contain links to third-party websites or services that are not operated by us. We are not responsible for the content, privacy policies, or practices of these third parties. We encourage you to review the privacy policies of any third-party services you visit.

9. International Data Transfers

Your information may be processed and stored on servers located outside of your country or region. By using the App, you consent to the transfer of your information to countries that may have different data protection laws than your own. We take steps to ensure that your data receives an adequate level of protection.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will update the “Effective Date” at the top of this page and may also provide an in-app notice. Your continued use of the App after any changes become effective constitutes your acceptance of the updated Policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

VALUE TRIBE LLC
1001 S MAIN ST STE 700
Kalispell, MT 59901
United States
Email: support@songwish.app